CONTACT US
SERVICES SUPPORT
FAQ:
Q:How about the shipping fee.
A:all we want to say is that , aj2u is just open to all over the world . so we just keep one world one price . the shipping fee is free .
Q:How do i do the process to buy your shoes.follow the 5 step.
A:1.When you find products you would like to purchase, choose the appropriate quantities, sizes, etc. and add the items to your cart.it's better that before you phurchase the item ,pls contract our live support frist .
2.When you have finished shopping and are ready to checkout, click the Checkout button on the shopping cart page.
3.Fill in all of the required information on the shipping and billing pages. If you have forgotten to fill in a required field, we will alert you to the area in red text so you can go back and try again. Complete the required field with the requested information and continue to checkout again.
4.Review your order before submitting to verify all of the information is correct and to get your calculated order total.
5.if you just pay by credit card , there will be let u fill the information for twice .and pls be patient for this ,for one is for our site . one is for the credit card centre . and that will protect your right, and tracking your phurchase.if you pay by western union,you need talk to our live support and tell us the MTCN (money transction control number).we will shipping your shoes in 12 hours after the payment.we can special discount if you pay via western union or wholesale.
Q:Shipping Information ,how do i know you have shipped my goods.
A:after we shipped your order , we will send you a tracking number .that will show you where your goods right now on line .
Q:Can I exchange or cancel an order?
A:When an order is sent to us from our site, we are generally unable to change or cancel your order. The order is automatically processed as soon as you press """"check out."""" You may contact us on our live support 53 kf if you wish to make a change as soon as you want to change it .However, due to the above, we cannot guarantee your order will be changed. For we just send the shoes after you ordered it from us in several hours.
Q:Shipping Information ,how do i know you have shipped my goods.
A:after we shipped your goods, we will send you a tracking number
that will show you where your goods at right now .If you still some confused about your order,you can talking to our live support.
Q:How to get wholesale price?
wholesale price all negotiation decide by quantity of your order.
Notice :
1)pls check it frist we have the stock available. we also have the stock logo below our shoes . and you should better chat to our live support 53kf frist before you place an order.
2)we do not accept unverified or unauthorized paypal account payment. please make sure to get your paypal account verified or take the authorization before making an order.
